Welcome to our Frequently Asked Questions (FAQ) page! Here you'll find answers to common questions about Paw Pro Supply and our services. If you have any other questions, feel free to contact us.
1. What is Paw Pro Supply?
Paw Pro Supply is a trusted Canadian wholesale distributor of premium pet food, eco-friendly pet products, and high-quality pet accessories. We provide top-tier supplies to retailers across Ontario and Canada, ensuring they have access to the best products at competitive prices.
2. What products do you offer?
At Paw Pro Supply, we are committed to offering a diverse and evolving range of high-quality pet products. We are always on the lookout for new and innovative product lines to distribute across Canada. Our goal is to provide retailers with the best options in the market, ensuring their customers have access to the latest and most reliable pet supplies.
3. Who can buy from Paw Pro Supply?
Paw Pro Supply is a wholesale distributor, and we provide products to retailers and businesses only. To shop with us, retailers must click "Account Registration" to create an account, and our team will manually review and approve your application. Once approved, you’ll gain access to our full catalog, competitive pricing, and business support.
4. Where do you deliver?
We proudly serve retailers across Ontario and Canada. Our distribution network ensures fast and reliable shipping, so you can rest assured that your orders will arrive on time and in excellent condition.
5. Can I return products?
Our return policy is designed to support our retailers. If you receive products that are damaged or defective, please contact us within 14 days of delivery. We will work with you to ensure the best solution, whether it's a replacement or a refund.
6. How do I track my order?
Order tracking is available through our existing customer portal. Retailers can log in to view their orders, pay bills, and download invoices.
7. How can I contact Paw Pro Supply?
If you have any other questions, need support, or want to inquire about our products, please feel free to reach out to us:
- Email: sales@pawprosupply.com
8. Where are you located?
Paw Pro Supply is based in Ontario, Canada, and serves retailers nationwide. We have a distribution center located in Stoney Creek, providing direct access to major delivery routes.
9. Do you offer custom products or private labeling?
We specialize in providing high-quality, ready-to-ship products. However, we can work with some retailers on private labeling or custom product orders. Please contact us directly to discuss your needs.
Conclusion:
We hope this FAQ page answers your questions about Paw Pro Supply and our products. If you need more information or assistance, don’t hesitate to contact us. We’re here to help your business succeed with top-quality pet supplies and exceptional service.